The way you’ve described the difference here makes perfect sense to me. I didn’t quite get that same message from your story. You described the differences as:

1. Method of acquisition

2. Who dictates the terms

3. Loyalty

Yet none of those things are unique to customers over clients.

I agree with the point about the difference in creative freedom. Although I don’t consider my clients “bosses” because it’s a partnership, there are certainly more constraints in client work. I find those constraints breed creativity and the challenge of working within new constraints on each project is what makes client work interesting.

I’m a UX/UI designer from Auckland, New Zealand. Writing about freelancing & business for indie designers & creatives at

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