I think you’re being too narrow and missing a key opportunity. LLMs don’t have to solve every problem on their own. By integrating them into swarms with specialized AI agents, knowledge bases, and guardrails, we can significantly extend their capabilities while making them more accurate and context-aware.

Specialized agents can handle tasks like data retrieval, strategic reasoning, or complex calculations, complementing the strengths of LLMs. Knowledge bases provide these systems with tailored, domain-specific information, enabling customer AI agents to deliver responses that are both precise and relevant. Guardrails ensure the system operates safely and adheres to specific guidelines, further enhancing reliability.

The real power of AI lies in the ecosystem we build around LLMs. These integrations—specialized agents, robust knowledge bases, and contextual guardrails—can turn a hammer into a dishwasher.